The Ten Commandments of Effective Communication
Follow these with all your heart and all your mind and you will convince the world.
- Keep silent until you have earned the right to speak.
- Master the tools.
- Know your listener.
- Respect your listener.
- Speak to the mind.
- Speak to the heart.
- Prepare a way for your listener's journey.
- Make provision for your listener's journey.
- Walk closely with your listener.
- Assess and refine.